[Editor's note. Terence Pua is the latest entrepreneur to enter the online backup market. We think he's crazy, because the industry is pretty crowded. We asked him to explain why he is doing this, and to provide an overview of the sector.]
As web services go, consumers are used to getting things free. From social networking to email to photo sharing, consumers just will not pay (with a few exceptions like SmugMug). But more importantly, there is generally a business model around these free services, mainly advertising.
However, trends suggest online backup won’t be free.
Other forms of storage, such as file sharing and email may be free, but not online backup. Why?
File storage (Word, Excel, etc.) as we use it today isn’t used for the biggest data files we have. More importantly, because such files are accessed frequently online, there is a chance to derive advertising revenue from such services (text ads, goog ads, banner ads, sponsorships, etc.). For example, when you share a photo with your family and friends, the photo sharing site can place ads next to the photos and thus monetize the service.
In a similar way, email is frequently accessed via the browser and thus can be given away for free. Furthermore, email storage use is incremental (i.e. you don’t immediately have 2GB worth of emails). It takes a long time to actually consume 2GB worth of emails. Lastly, compression of Word docs and emails “stretch” the use of storage, which brings me to the main topic: why online backup will never be free.
Online backup, unlike email, is not incremental in use. Actually, it is more likely the reverse: loads of files in the beginning and additional files over time.
While we backup things like Word docs and Excel sheets, it is the media files that consume most of our storage (music, tv shows, movies, photos). Because media files cannot be further compressed (without loss of quality), storage will be consumed 1:1 [there is a compression company working on this problem called Infima].
But it is the nature of backup that will lead to it not being free…we never view our backed up files online! For this last reason, it is near impossible to derive advertising revenue from online backup and thus it will never* be free.
Here are some companies working in this space:
1: Mozy - offers a free 2GB account and $4.95 per month for unlimited backups. Windows only.
2: Carbonite: similar to Mozy. 15 day free trial, $49.95 per year.
3: EVault: specializes in SMEs. 30 day trial, $85 for 5GB (not sure if monthly or yearly). One-time fee of $139. Recently acquired by Seagate.
4: BackJack: specializes in Mac backup. $17.50 for 2GB per month.
One-time activation fee of $25.
5: Sharpcast: focuses on backup and syncing. Based on their premise, this if my favorite of the bunch. Currently in alpha.
6: Omnidrive: similar to Sharpcast, focuses on sharing & syncing across computers and web. 1GB free.
There are other new players and the big guys all have plans to get into this space (Microsoft, Google, Symantec, Dell, AOL via XDrive).
The space is crowded but most companies seem to be focusing on consumer online backup. Our motivation is simple: we don’t like any of the current products out there.
In a recent blog post by Jawad Shuaib, founder of a geek social network, he says specialization is the key to today’s startup success. I agree. Here are “sub-niche” opportunities for entrepreneurs:
Audience/data-focused backup — focuses on the needs of different audiences/data (e.g. bloggers, SMEs, photos, etc.). SmugMug is in this category.
Platform-based backup — focuses on different platform and applications for backup (e.g. .mac for Ubuntu, Xserve backup, MySQL, etc.).
With Amazon S3 providing back-end storage to many online backup companies, there has never been a time where customers have so many choices. You no longer have a reason NOT to backup!
(Disclosure: Terence’s company, Xackup, will be launching its first product, Bandwagon.)
*As with Sean Connery, Never Say Never.
8 Comments
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Terence Pua said:
Does anyone know if Amazon S3 is using venti hashing (or other backup providers)?
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Nik Cubrilovic said:
Terence: doubt it. we do something similar, we will someday publish a whitepaper about it
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John Doe said:
Terence:
I remember when companies started offering free email, people stated they could never support a sustaining model to pay the upkeep of free email. Then as time passed, Google came along and offered a stream of free services that has help make them number one.
I also see AOL pushing fast into this market of free service. They have email, aim, storage, and soon companies will be offering free faxing or text messaging just to keep up with the edge.
More importantly, the fact that you can use simple add-ons to convert your gmail email to storage facility is another argument.
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lrainy said:
Another backup online service
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peter canavan said:
http://www.backupanytime.com
Its’ not free. This is professional online backup with full manual sign off on confidentiality and actual data backup as against mirror only which is the cheap to free add revenue based model. We do not use Ahsay and we do not use non Euro data centres outside of individual client specific request. -
nBackup guy said:
I agree. Backup requires too many resources, and disk space to be given away for free. Our nBackup software has a built in banner ad area that can be enabled. This will allow some revenue, but not enough to pay for the 5 GBs of space the user will take up.
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Kevin said:
Terence,
I think we will always see a freemium model for online backup services. There are just too many competitors and offering some type of free account works great to get users hooked if you offer an irresistible service.Send me an email when you launch Xackup. I recently reviewed 37 different online storage and backup services and included a comparison excel spreadsheet in which you can filter and sort them according to features, benefits, and pricing. You can find it here:
http://tomuse.com/2008/09/01/ultimate-review-list-of-best-free-online-storage-and-backup-application-servicesI’ll add Xackup to my review and comparison spreadsheet after I get a good look at it.
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Matt K. Olson said:
Listen up Xdrive Consumers….! XDMOlson is going to hook you all up with the easiest way to transfer your Xdrive digital assets to another provider.
I know there are a lot of other providers out there, check out my previous post about the Ultimate Review List of Best Free Online Storage and Backup Application Services…
http://tomuse.com/ultimate-review-list-of-best-free-online-storage-and-backup-application-services/
However XDMOlson is going to recommend selecting ElephantDrive for current Xdrive consumers. They have worked out an agreement with Xdrive to make transferring those digital assets over as easy as possible.
Xdrive to ElephantDrive Migration Page: http://www.elephantdrive.com/m/ct.aspx?ici=267
-XDMOlson

3 Trackbacks
6:26 pm
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[...] As noted before, Fabrik competes in an increasingly crowded market, though their website reveals an effort to create a youthful brand (compare their site, for example, to YouSendIt, Box.net, and Omnidrive). Fabrik is now going after the consumer market, even as players like YouSendIt are going the other way, targeting professionals. Other related players include SoonR, Avvenu (see coverage here), and still more are listed here in Terence Pua’s piece about why storage will never quite be free. [...]
4:28 pm
VentureBeat » Fabrik raises $24.9M more for file storage and sharing said:
[...] As noted before, Fabrik competes in an increasingly crowded market, though their website reveals an effort to create a youthful brand (compare their site, for example, to YouSendIt, Box.net, and Omnidrive). Fabrik is now going after the consumer market, even as players like YouSendIt are going the other way, targeting professionals. Other related players include SoonR, Avvenu (see coverage here), and still more are listed here in Terence Pua’s piece about why storage will never quite be free. [...]
1:21 am
links for 2007-08-15 - .:|randgaenge|:. said:
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